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Intelligent Process Automation


Case Amplify's Intelligent Process Automation transforms your organization's manual processes into streamlined, automated workflows. Spend less time on administrative tasks and more time delivering meaningful client support.

Key Features

Composable Steps (Coming Soon)

Easily convert repetitive, manual tasks into customizable workflow steps. Combine these steps into comprehensive, automated workflows tailored to your organization's needs—freeing caseworkers from tedious tasks to focus on client engagement.

Intelligent Decision Points (Coming Soon)

Build dynamic workflows that adapt automatically based on specific conditions—such as case status, client needs, program eligibility, or events. Make your workflows smarter, responsive, and tailored to individual cases.

Flexible Workflow Triggers (Coming Soon)

Launch processes from various triggers, including new case assignments, incoming client communications, scheduled tasks, or even the completion of another workflow. This flexibility ensures your automated processes start exactly when needed.

Communication Steps (Coming Soon)

Automate and streamline communication with clients and stakeholders directly within your workflows.

Approvals & Manual Steps (Coming Soon)

Include manual review and approval stages within automated processes to ensure accuracy and compliance.

Retries & Escalation (Coming Soon)

Automatically handle process exceptions or escalate unresolved steps to ensure workflows keep moving forward.

Process Discovery (Coming Soon)

Identify and document processes easily, enabling quicker and more effective automation.

Process Insights (Coming Soon)

Gain deep insights into your workflows, identify bottlenecks, and continually optimize your processes for efficiency.


Case Amplify’s Intelligent Process Automation empowers your organization by automating the complexity of case management, increasing efficiency, and allowing your team to prioritize client-focused care.