Case management software for vocational rehabilitation

Move employment goals forward.

Give counselors more time to understand barriers, build relationships, and connect consumers with the services that support employment.

Case Amplify brings documentation, consumer engagement, case progress, services, follow-up, and reporting together throughout the VR lifecycle.

Schedule a VR DemoSee How It Works

Made For:

State vR agencies
pre-eTS providers
community rehabilitation programs
supported-employment services

A smiling woman in front of a laptop.

Built for the work behind employment

A case worker connecting to a call on her laptop.
A VR case is more than a case record.

It can include conversations, assessments, eligibility information, employment goals, plans, providers, training, accommodations, documents, services, job development, and months or years of follow-up.


Case Amplify keeps that work connected so counselors can spend less time reconstructing what happened and more time making the decisions that move employment goals forward.

Support each part of the VR program

VR Counselors

Start every meeting informed

Bring recent conversations, documents, services, tasks, and case changes into a current view before the next consumer interaction.

Guided conversations, note drafts, configured forms, document extraction, and missing-information checks can reduce the work surrounding each appointment.

• See what changed and what needs attention
• Spend more time listening and solving problems
• Connect consumers with relevant services sooner
• Keep documents, tasks, and follow-up tied to the case

Program managers

See where support can help

A man on a call while updating information on a laptop.
Caseload views bring together progress, engagement, service participation, open follow-up, documentation gaps, and counselor workload.

Managers spend less time collecting status updates and more time helping staff move difficult cases forward.

• Notice cases that may need attention
• Spend more time listening and solving problems
• See where engagement or follow-up has slowed
• Coach from a clearer program view

Agency Teams

Collect once. Report with confidence

Define required data, forms, and processes around program, funder, and RSA-911 needs.

Case Amplify helps gather structured information as services are delivered rather than requiring staff to reconstruct it later for oversight and reporting.

• Capture program and grant data through daily casework
• Use prebuilt and configurable dashboards
• Support RSA-911-related data and exports
• Adapt fields, forms, and processes as requirements change

A woman sitting on a couch looking through data.

Consumers

Know what comes next

A man smiling with a laptop
It should be easy to keep your counselor up to date.

Consumers can share updates and documents between appointments, receive timely reminders, and alert their counselor when circumstances change.

• Answer fewer repeated questions
• Receive clearer next steps
• Stay involved between appointments
• Surface new barriers sooner

From intake through closure

Support the full vocational rehabilitation lifecycle

Reduce administrative work at each stage while keeping counselors, consumers, services, information, and next steps connected.

See This Lifecycle in a Demo

Intake and Eligibility

Guide conversations, collect records, extract document data, complete configured forms, and identify missing information before it delays the case.

Planning and Services

Bring employment goals, accommodations, services, providers, responsibilities, and deadlines together. Cara, Case Amplify’s AI assistant, can summarize recent activity and help staff identify information or next steps that may need attention.

Preparation and Job Search

Track training and service participation, collect progress updates, send reminders, request documents, and keep case notes current as employment preparation moves forward.

Placement and Retention

Use check-ins to collect employment updates, hours, wages, accommodations, and new barriers. Responses that may require counselor attention can be surfaced for follow-up.

Closure and Reporting

Prepare current summaries, closure documentation, structured outcome data, and reports using information gathered throughout the case.

Built around your VR agency

Your programs, requirements, and systems are not generic.

Case Amplify can be configured around the way your agency operates today.

A female manager reading over case information.

Your Requirements

Configure case types, data definitions, forms, guided questions, programs, workflows, reports, roles, and permissions.

Your Systems

Use Case Amplify as the primary platform for a program or alongside systems your agency plans to keep.

Your Oversight

Use prebuilt or configurable dashboards, reports, queries, and structured exports for program, funder, and RSA-911-related needs.

Your Controls

Staff review AI-generated content that can link to its source. Role-based access and audit logs help protect sensitive consumer information.

AI your counselors can verify

Human Review

Counselors review and approve generated notes, extracted information, and suggested actions.

Source Citations

Extracted values can link back to the relevant conversation or document.

Data Origin

Structured information can show whether it came from a conversation, document, or manually.

Protected Information

Role-based access, audit logs, data-access logs, and tenant-level controls help protect sensitive consumer information. Consumer data is not used to train public AI models.

Vocational rehabilitation depends on professional judgment and defensible records.

Case Amplify can reduce routine documentation and information review while keeping counselors in control.

See Case Amplify in a vocational rehabilitation workflow

A useful demonstration should look like your agency, not a generic software tour.

Schedule a VR Demo Talk With Our Team

Frequently Asked Questions

Vocational rehabilitation case management software helps agencies manage consumer records, eligibility, plans, services, documentation, communication, employment progress, closure, and reporting throughout the VR process.

Case Amplify can turn conversations and documents into reviewable note drafts, current case summaries, structured information, and configured form data.

Counselors review the work instead of starting each item from a blank page.

Case Amplify can draft notes and summaries, extract information, help complete configured forms, create tasks, send reminders and check-ins, request documents, collect employment updates, identify missing information, and make approved data available for reporting.

Yes.

Case Amplify can serve as the primary platform for a program or work alongside systems an agency wants to keep.

The right approach depends on the desired scope, required integrations, and reporting needs.

Yes.

Agencies can configure case types, data definitions, forms, guided questions, programs, workflows, reports, roles, and permissions around their requirements.

Case Amplify supports configurable disability, service, and SOC-related data structures along with prebuilt or configurable dashboards, reports, queries, and structured exports.

Agency-specific validation and submission requirements are confirmed during implementation.

Yes.

Counselors review and approve generated notes, extracted information, and suggested actions.

Extracted values can include citations linking them to the relevant conversation or document.

Consumers can respond to questions and check-ins, receive reminders, and securely provide requested documents through familiar, password-less interactions such as SMS-linked requests.

They do not need to install another app.

Case Amplify uses role-based access, audit logs, data-access logs, and tenant-level controls.

Consumer data is not used to train public AI models.