Case management software for homelessness & housing programs
More time for the path to stability.
Help case managers spend less time piecing together household information, documenting services, and chasing follow-up.
Case Amplify brings family records, communication, assistance, documents, tasks, services, and program data together as circumstances change.
Made For:
homelessness-response programs
family shelters
transitional and rapid-rehousing programs
housing-stability services
community housing organizations
Built for work that changes quickly
A family’s circumstances can change from one week to the next.
Housing, employment, benefits, transportation, documents, appointments, financial assistance, and immediate needs can all affect what happens next. And while an address may change, a phone often remains one of the most reliable ways to stay connected.
Case Amplify keeps the household, services, communication, and next steps together as circumstances change.
Keep the household visible without losing the individual
Case managers
See the whole household
Family members, services, assistance, documents, conversations, and follow-up should not feel like unrelated cases when they are part of the same story.
Case Amplify supports individual and group cases so staff can maintain household context while managing the work around each person.
• Bring household information into a clearer view
• Draft notes and capture structured case information
• Keep assistance, documents, tasks, and follow-up connected
• See recent activity before the next conversation
Program managers
See where support is slipping
Missed check-ins, incomplete tasks, documentation gaps, changing needs, and reduced engagement can be difficult to spot when information is scattered.
Case Amplify brings case activity, engagement, program participation, and follow-up into a clearer program view.
• See where engagement has slowed
• Monitor caseload and case activity
• Track follow-up and task completion
• Understand program participation and service activity
Agency Teams
See the work behind the program
Reporting is easier when enrollment, services, assistance, engagement, and outcomes are captured as the work happens.
Case Amplify turns everyday case activity into structured program data for oversight, grants, reporting, and review.
• Capture required information through daily casework
• Track financial assistance with the case
• Use configurable dashboards and reports
• Report across programs and funding needs
Clients and Families
Stay connected as circumstances change
It should be easy to know what comes next.
Clients can receive reminders, answer questions, share documents, and provide updates without needing a stable address or another complicated app.
• Communicate by text
• Share information between appointments
• Receive clearer reminders and next steps
• Repeat less information as services change
From first contact to greater stability
Keep the household and the work connected
Reduce administrative work around each stage while keeping information, services, assistance, and follow-up together.
Configure Case Amplify around your housing programs
Housing and homelessness organizations often operate multiple services, grants, and program models under one roof.
Case Amplify can be configured around the way those programs actually work.
Households and Groups
Manage individual and group cases so families can remain connected without losing person-specific information.
Financial Assistance
Track requested amounts, payments, assistance types, providers, notes, and family stability plans alongside the rest of the case.
Program Requirements
Configure case types, fields, forms, guided questions, programs, eligibility criteria, workflows, and required information.
Reporting
Use dashboards, reports, queries, and structured exports across enrollment, services, engagement, assistance, and program outcomes.
Reach people where they are
Communication can be one of the hardest parts of homelessness and housing work.
Case Amplify keeps outreach and client responses connected to the case instead of treating communication as a separate activity.
Two-Way SMS
Send and receive messages from the case record.
Guided Conversations
Collect structured updates by text at the client’s pace.
Reminders and Check-Ins
Use workflows to support appointments, follow-up, and ongoing engagement.
Document Requests
Request documents and let clients submit them through password-less interactions.
Events and Participation
Send invitations and track attendance for program events and services.
AI your staff can verify
Human Review
Staff review and approve generated notes, extracted information, and suggested actions.
Source Citations
Extracted values can link back to the conversation or document where they originated.
Data Origin
Structured info can show whether it came from a conversation, document, or manual entry.
Protected Information
Role-based access, audit logs, data-access logs, and tenant-level controls help protect client and family information. Client data is not used to train public AI models.
Housing and homelessness programs work with sensitive information and people navigating rapidly changing circumstances.
Case Amplify can reduce routine documentation and information review while keeping staff in control of the record.
See Case Amplify in a housing workflow
A useful demonstration should look like your programs and households, not a generic software tour.